Customer Support

Welcome to OUTLab’s Customer Support! We are dedicated to providing you with exceptional service and assistance. Whether you have questions about our products, need help with your order, or require technical support, we are here to help.

How Can We Assist You?

• Product Information: Get detailed information about our educational kits, accessories, and ecological materials.
• Order Assistance: Need help with your order? Track your shipment, modify your order, or request a return.
• Technical Support: Encountering issues with our website or products? Our technical support team is ready to assist you.
• Feedback and Suggestions: We value your feedback! Share your thoughts and suggestions to help us improve.

Contact Us

• Email: For general inquiries, email us at info@outlab.com. We aim to respond within 24 hours.
• Phone: Call our support team at +389 71 668 068 (Monday to Friday, 9 AM – 5 PM).

Frequently Asked Questions (FAQs)

Visit our FAQs section for quick answers to common questions about our products, orders, and policies.

Return and Exchange Policy

If you are not completely satisfied with your purchase, please refer to our Return and Exchange Policy for detailed instructions on how to return or exchange items.

Technical Support

For technical issues related to our website or products, please reach out to our technical support team via email or phone.

Feedback

Your feedback is important to us. Please send your suggestions or comments to info@outlab.com.